Info + Details
E+H is a small handmade operation. Orders may take up to 10 days for process and production as everything is made in batches of 15 or less for quality control. We appreciate your patience and understanding. We want your products to be the best, un-rushed and full of love.
Packages are shipped within 7-10 business days of purchase. During Holiday and Special Occasion Sales Promotions, order fulfillment may take longer than our usual time frame due to heavily increased order quantities.
All packages come with a tracking number. E+H is not liable for any lost or stolen packages during transit and it is the customers responsibility to contact the post office if a package goes missing or arrives damaged. If your package is lost or was delivered to the wrong address, please reach out to USPS.
We do not offer rushed shipping at this time.
You have 48 hours from purchase to change your delivery address by messaging email@example.com with your order number and change of address.
RETURNS + REFUNDS
Requests for exchanges, returns, or refunds must be made within 48 hours of the arrival of your purchase. Return Shipping will be the Sole Responsibility of the Party seeking refund of purchase.
Due to the nature of our products, items cannot be returned unless you were sent the wrong order. To be eligible for the return the product must be unused.
If the products arrive damaged due to improper packaging, you will be issued a new item. If the item arrived damaged due to improper handling by the mail carrier, please reach out to USPS.
Please reach out to us via the “Contact” section or at firstname.lastname@example.org with return or refund inquires.
Disclaimers + Warnings
We do not hold responsibility for rashes or injuries caused by use of our products. Read the warnings and disclaimers below before purchasing our products. Purchasing our products signifies you have read and understood these warnings.
Always try a small patch test on your skin on a less sensitive part of your body to make sure there is no irritation. If a rash occurs, stop use immediately and seek medical attention
DISCLAIMER: For educational and informational purposes only. None of these claims have been approved or evaluated by the Food and Drug Administration and are not meant to diagnose, treat, cure, or prevent any diseases or other medical conditions. Always do research and talk to your doctor regarding the use of essential oils and herbs if you are pregnant or nursing as well as if you are struggling with any medical conditions or taking medications.
Please inform us of any allergies- some products may be made without certain ingredients. Please be mindful of your allergies + ingredients in our products. Cross contamination may occur.
Information provided on this site or on social media is not meant to diagnose, treat, cure, or prevent any mental health disorders. It is all informational and should be used in conjunction with mental health treatment- including but not limited to Psychotherapy, Psychiatry, or Psychology. Seek professional help if struggling with a mental health disorder.
Do not take our products internally unless specifically stated for internal use (drinking tea ONLY not Bath Teas)
✤ Use within 12-18 months of purchase ✤
For External Use Only
+Always try a small patch test on your skin on a less sensitive part of your body to make sure there is no irritation. If a rash occurs, stop use immediately and seek medical attention.
DO NOT LEAVE INCENSE OR CANDLES BURNING UNATTENDED OR AROUND CHILDREN OR PETS
**DISCLAIMER: None of these claims are approved by the FDA and are not meant to diagnose, treat, cure, or prevent any diseases or other medical conditions. Always do research and talk to your doctor regarding the use of essential oils and herbs if you are pregnant or nursing as well as if you are struggling with any medical conditions or taking medications.
DO NOT LEAVE CANDLES BURNING UNATTENDED OR AROUND CHILDREN OR PETS.
Trim the wick prior to burning + let the candle burn until the entire top is melted to prevent tunneling. This will help the candle last longer.
Please be mindful the scents are made with essential oils- check precautions for pets, children, + self.